Deze opleiding

The Master in International Hospitality & Service Management (MIHSM) programme aims to meet the needs of a dynamic international industry and of students progressing from undergraduate degrees.

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diplomaM International Service Management
typeregulier, post-initieel, 60 EC
start1 september
taalvolledig English
opleidingsduur14 maanden voltijd
In the hospitality and service industry there is an increasing demand for qualified employees who are eager to take on the challenges of a rapidly changing business environment. Our MIHSM programme meets this demand by delivering graduates who possess the experience and knowledge of the industry.

The Master programmes at Stenden are accredited and validated by the University of Derby, UK and by the Dutch Flemish Accreditation Organisation (NVAO). You can choose for a single Master of degree (MA) or gain a dual award consisting of a Dutch MA degree and a British Master of Science degree. Our partner university in the UK, the University of Derby, is ranked nr. 1 in the Guardian University League 2015 in Hospitality, Tourism and Events education.

The Master programmes also have been accredited as first in The Netherlands by the International Centre of Excellence in Tourism & Hospitality Education (THE-ICE). Furthermore, the Stenden Master programmes benefit from the official participation in the Centre of Expertise in Tourism, Hospitality & Leisure (CELTH), which is supported by the Dutch government.
Deze opleiding heeft meerdere vormen :

Waarom aan de Stenden University of Applied Sciences?

awardKeuzegids topopleiding
2016, 2017 : score 80, 2e plaats
  • Uniquely, Stenden offers - in cooperation with the University of Derby (UK) - the opportunity to gain a dual award: a Dutch Master of Arts degree and a British Master of Science degree.
  • Top Rated Master in Hospitality in the Netherlands (Keuzegids Masters, 2016 and 2017).
  • Our partner, University of Derby, is ranked number one in the Guardian University League 2015 in Hospitality, Tourism, and Events education.


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opbouwThe single and dual degrees are offered in a 14 month programme. The programme is divided in four module of each 10 weeks with the possibility to include a post-programme internship. The language spoken within the programme is English.
1e jaar The programme introduces you to key concepts hospitality, service concepts and customer satisfaction, as well as sustainability, entrepreneurship, globalisation and working with multicultural teams. Additionally, you can acquire real-life work experience during your studies at the Stenden Hotel, a 4-star property owned and operated by the Stenden and used as a training venue for its students.
Research 1: Defining a Contemporary Topic
5 EC
Princles of Hospitality and Service Management
10 EC
Service Performance Improvement
5 EC
Research 2: Thesis Proposal
5 EC
Sustainable Value Creation in the hospitality industry
5 EC
Strategic Human Resource Management
5 EC
Financial Decision Making
5 EC
Research 3: Data collection
5 EC
Research 4: Analysing and writing
10 EC
5 EC
Practical Training Stenden Hotel keuzevak
2e jaar Module 5
Writing your master thesis
During the last two months of your study you complete the course by writing a thesis based on your research.
Writing Master Thesis afstuderen


track Entrepreneurship and Innovation

Entrepreneurship & Innovation includes entrepreneurship, innovative concepts and business perspectives.

track Managing Events Organisations

Managing events is about organisational innovation, strategic events management and concept development.

track AIHR Projects

In AIHR projects you learn about research projects and skills.


taal van onderwijs100% en
onderwijsopzet75% zelfstudie
25% theorie
case study, literature study, oral presentation, research, research project, research proposal, tutorial, lecture, working group, group assignment, workshop, group discussion, poster presentation, self evaluation, individual assignment, self study, project, seminar
The international nature of the hospital- ity and service industry requires graduates to have an understanding of globalisation and the impacts of a multi-cultural workforce, which provides management with organisational and operational dilemmas as the concepts of hospitableness, service quality and customer satisfaction change rapidly in the market place.
study abroad
If you choose for a dual degree, students will go on the study trip to the University of Derby (15 EC).
exchange programs
  • - USA
  • - Groot Brittanie

Toelating en kosten

toelaatbare profielen
hbo bachelorbij voorkeur een Economisch, Business studie, sociale wetenschappen, vrijetijdsmanagement, toerisme, hotel of ander gerelateerde HBO opleidingen.

Studenten die geen economische HBO opleiding hebben, worden op individuele basis bekeken.

Een persoonlijk interview in het Engels maakt deel uit van de toelatingsprocedure.

IELTS score 6.0. Additionally, each student with an IELTS 6.0 score will be individually interviewed to assess motivation and level of English. Students with an IELTS score lower than 6.0 have the option to upgrade their academic language and study skills through a Pre-Master course at Stenden.

studie kosten
bron: Stenden University of Applied Sciences
bedrag kostenpost
€ 8500levensonderhoudper jaar
€ 125inschrijvingsgeldper jaar
€ 500studiematerialenper jaar
€ 600visa/permitin het eerste jaar
inbegrepen in collegegeld

De stad


? studenten volgen deze opleiding
?% daarvan is vrouw
? eerstejaars gestart in 2017
?% daarvan is vrouw
10700 studenten aan de Stenden University of Applied Sciences
59% daarvan is vrouw
bron: HBO-raad/VSNU

aan het woord: studenten en docenten

Anand Mishra
Interaction between students and teachers

'What I like about the programme is the interaction between the students and
the teachers, as well as the fact that it is application-oriented'.
Zhai Beifang
Goup work is a nice way to acquire knowledge

''I think the group work is a nice way to acquire knowledge, which could be put into practice later'.

Feiten en / studie in cijfers


De Nationale Studenten Enquete is het grootschalige onderzoek van de overheid onder studenten in Nederland naar de kwaliteit van opleidingen aan hogescholen en universiteiten.
In 2013 hebben meer dan 280.000 studenten hun oordeel gegeven over hun studie en instelling.

Master of Arts and/or Master of Science in International Hospitality and Service Management aan de Stenden University of Applied Sciences is beoordeeld door 6 respondenten. Gemiddeld waarderen ze de opleiding met uit 5.

Na de studie

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Our graduates perform successfully for example as:
› Sales (& Marketing) Manager
› General Manager
› Managing Director
› Entrepreneur
› Senior Account Manager
› Event Organizer
› Director of Human Resources
› Head of Recruitment & Development
› Hospitality Management Consultant
› Academic Programme Leader
› Corporate Policy Advisor

Beroepsperspectief / arbeidsmarkt

There is a demand from the hospitality & service industry for postgraduates at Master's level who have the relevant business and researching skills and strategic capability. This programme is designed to provide you with the skills and knowledge to make you immediately employable. Stenden offers the option to gain real-world learning experience in the 4* Stenden Hotel.

Potentiële beroepen

director human resources
event organizer
general manager
managing director
sales & marketing manager
senior account manager
bron: StudieData


Master Office
T: +31 (0)6 1531970
Prof. Sjoerd Gehrels

Programme Manager

T: +31 (0)6 2292818
Meer informatie?
Bezoek de website van deze opleiding.

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